Direct Payments Officer, Open to flexible working

Camden, London (Greater)
£30,066 - £34,538 per annum
09 Aug 2019
26 Aug 2019

Location: 5 Pancras Square, London N1C 4AG

Salary: £30,066 - £34,538 per annum

Contract Type: Fixed term/Secondment – until 31/12/2020, Full time, 36 hours per week  

Alternative flexible working options available/open to discussion 


The Role

We have a great opportunity for a Direct Payment Officer to join a dynamic team.

In this fantastic role, you will ultimately offer social care customers choice and control over the care and support they receive. The Direct Payment Officer is responsible for setting up, paying and monitoring how Direct Payments are used in Adult Social Care so that both customers and public funds are safeguarded. You will also liaise with customers, care management and other stakeholders to resolve issues and provide information and advice.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

About You

The successful candidate will have knowledge of Direct Payments legislation, guidance and best practice whilst having the ability to analyse and interpret information such as bank statements and financial spread sheets and use judgement to make recommendations for improvements.

Good interpersonal skills including the confidence to be a credible advisor to managers and stakeholders are essential, as is having experience of and commitment to working in a customer focused environment ensuring high quality standards are implemented and reviewed as necessary.

You will have experience of working with financial systems and maintaining procedures. As well as having the knowledge of client based information systems, preferably Frameworki/Mosaic.

This role will require an Enhanced DBS Check.

About Camden

Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, Oyster Cards, Cycle to Work Scheme, flexible and agile working hours and access to a leading pension scheme.

Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.

Make it work for you. Make it your Camden. 

Discover and Diversity 

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

How to apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in the job profile attached at the bottom of this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.

Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at, or post to 5 Pancras Square, London N1C 4AG.


Closing dates for applications:  Monday 26th August 2019 23:59

Interviews to be held: TBC

Job reference number: 190000J8

To view the Job profile for this vacancy please click HERE

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