HM Revenue & Customs

Compliance Caseworker - Tax Professional / Operational Delivery, Full time or part time (flexible)

Bristol, South West England
£24,818 - £27,578, per annum, pro rata
03 Sep 2019
16 Sep 2019
Contract Type

HM Revenue and Customs (HMRC) is looking for people with a passion for investigative work, and an ambition to progress in an analytical and investigatory career. 

Compliance Caseworkers have a vital part to play in the collection of tax that pays for schools, hospitals and the rest of the UK’s vital public services.

If you have a craving for varied and challenging work, and enjoy working as part of a diverse team and organisation, helping to challenge, prevent, and correct customer tax evasion and non-compliance - this role is for you

Job description

As a Caseworker, you need to embody HMRC’s values: Innovation, Integrity, Professionalism, and Respect. 

We recruit on merit after fair and open selection, and we welcome applications from a diverse range of candidates. 

The majority of available roles will be offered on a 5/7 contract. For more information about what this means, please click 'Apply'.


So, what does being a Caseworker involve? 

  • Working in HMRC’s Customer Compliance Group, in either a Tax Professional or Operational Delivery role 
  • Using an investigative approach to establish facts 
  • Carrying-out quality compliance checks to cast a light on the dishonest minority cheating the system 
  • Looking into the tax affairs of customers, big and small- from multinational companies to individual citizens. You’ll be reviewing, analysing, and interrogating customer data, records, and case files 
  • You’ll also be responsible for helping customers understand the importance of paying the correct tax to prevent future evasion and non-compliance. 

Desirable skills: 

  • Good written and verbal communication skills 
  • Attention to detail and tenacity 
  • Capable of working individually and as part of a team to promote a positive and energetic working environment.


Please click 'Apply' for further details and to submit your application.