Senior Product Owner, Change Delivery, Internal Services, Open to returners & flexible working

Milton Keynes, Buckinghamshire
04 Sep 2019
04 Oct 2019
Contract Type

Your opportunity

Everyone knows technology is changing how business works.

Experienced professionals like you are key to delivering the future of our business. 

Do you feel excited by taking on a challenge? Do you enjoy engaging stakeholders and building meaningful relationships? This will be a demanding role, giving great opportunity to shape the future of our business. The role’s scope spans Strategy, Project Management and Product Ownership. This is a position for someone who feels comfortable interacting with senior stakeholders, and working with colleagues on a global scale.

Your expertise and guidance, gained in a blue chip organisation, will ensure that Deloitte professionals make best use of the Office 365 Suite to innovate how they deliver the very best professional service to our clients, in collaboration with colleagues globally.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role

The O365 Product Leader is a senior manager within the IT Services function. You will be responsible for the overall strategy for deploying the O365 suite of products, and crucially ensuring that our practitioners are able to work more efficiently, wherever they are.
This will be a challenging position and to succeed you need flexibility and the ability to influence your communications across different audiences:

  • Business Leaders
  • Practitioners and Communities of Practice
  • Global, Regional and Local IT Colleagues

Your first task will be to manage the transition from delivery project to product team, setting out your strategy for keeping close to the business in supporting the transformation of Deloitte, and identifying opportunities to exploit platform capabilities.

To make most of this opportunity, we are looking for evidence of significant experience of:

  • Product Ownership across the full lifecycle.
  • Service Management
  • Vendor Management
  • Cyber Security.

The role will report to the Head of Business Applications, working alongside the Product Owners for other applications and with other Operational Managers and will involve managing diverse teams within an inclusive team culture where people are recognised for their contribution

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Cardiff / Milton Keynes / Regions, some domestic travel might be required from time to time

Suggested work pattern: Permanent full-time

Your professional experience

To qualify for this role you must have:

  • Cross-industry best practice experience of leading product teams, product strategies and support
  • Proven Leadership credentials with demonstrable examples of developing and leading High Performing Teams/People
  • Technical Project Management exposure (large scale and medium/small projects)
  • Solid and proven experience of vendor management (£’000K) and contractual delivery and support arrangements.
  • Strong at building effective relationship building across diverse audiences.
  • Excellent verbal, written and interpersonal skills with solid communication abilities across a variety of stakeholders and situations.
  • Ability to translate key complex technical issues into common business language
  • An innovative approach to problem solving

Your service line: Internal Services 

At Deloitte, we’re all about collaboration and nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Shared Services, National Quality & Risk Management, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. 

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people. 

What do we value?

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years. 

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.


Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see to learn more about our global network of member firms.

© 2019 Deloitte LLP. All rights reserved.

Requisition code: 169226

Similar jobs

Similar jobs