Technical Support Officer (Business Regulation), Open to flexible working

Location
Hackney, London (Greater)
Salary
£28,752 - £29,796 per annum
Posted
13 Sep 2019
Closes
29 Sep 2019
Ref
HC02698

2 Year Fixed Term Contract / Secondment Opportunity

We are looking for someone to provide an efficient and effective delivery of operational and administrative support to the Service Area across a range of specialist and statutory functions including but not limited to the provision of Trading Standards, Environmental Health, Environmental Protection, Licensing, Property Protection and Bereavement Services.

The responsibilities of the Technical Support Officer includes:

Implement administrative support processes that provide improved service to customers and efficient and effective processes Service Area.

Maximise the operational effectiveness of IT systems including: electronic document management/archive systems and associated procedures, back office systems;

Support the delivery of a high quality front-line customer focused service.

Undertake all administrative processes associated with the: validation and processing/triaging of Personal, Massage and Special Treatment licensing applications; enquiries, and provision of support to licensing, trading standards, environmental health, environmental protection  officers maintenance and response to service request and applications.

You will also be responsible for purchasing, receiving, storage, distribution and auditing of goods/services for the service, maintaining appropriate records.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. You are not required to submit a supporting statement or CV.

Closing date for applications: 29 September 2019

Interviews: 14 October 2019

 

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

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