Learning and Development Co-Ordinator, part-time - 21.6 hours per week
Main purpose of the role:
An exciting opportunity has arisen for a highly organised Learning and Development Coordinator to join our small close knit and friendly team to help deliver an efficient and effective Learning and Development service across the NAO.
You will be the ‘go to person’ for our colleagues, internal trainers and external training providers on all things related to learning and development and will be responsible for setting up and co-ordination of all learning events and activities.
You will be responsible for all associated learning and development data inputting, reporting and evaluation and will manage the day to day budgets and finances.
You will also support the team by co-ordinating meetings and managing our team’s admin.
You will have a high level of autonomy over your work and be able to work flexibly. We encourage flexible working at NAO and welcome applications for part-time working for this role.
- Plan, organise and bring structure to all L&D formal learning activities, a core part of the role. This includes preparing materials for courses, booking rooms and trainers, setting up courses in our Learning Management System and uploading materials, issuing joining instructions, responding to course queries, monitoring enrolments, completion of pre and post course work, and generating attendance and evaluation reports.
- Act as the primary liaison point for L&D queries into the L&D mailbox and manage the L&D calendar. Ensure that all items are logged and actions are assigned to relevant people and tracked to ensure response deadlines are met.
- Act in a professional, friendly manner, providing prompt and accurate responses to enquiries.
- Help create excitement and a ‘buzz’ about learning and development at the NAO.
- Use our Learning Management System to input, maintain and report on learning data and ensure L&D information on our intranet is current and updated regularly.
- Ensure all L&D materials are up-to-date and ready for scheduled activities.
Required skills, knowledge and experience:
- Highly organised, manages own time efficiently and is able to reprioritise competing tasks to meet deadlines calmly and methodically.
- Gains satisfaction from ‘getting stuff done’.
- Friendly, collaborative and confident.
- Strong numerical analysis skills including the ability to present data clearly and concisely.
- Excellent work ethic, self-driven and persistent.
- Takes the initiative. Looks for ways to improve systems and processes.
- Comfortable with technology - with a good knowledge of Microsoft Office and the ability to pick up and use new systems (we use SharePoint, Skype, Financial Force and a range of evolving learning technologies).
- Impeccable attention to detail, particularly when inputting data to our systems.
- Ability to explain and converse verbally and in writing, fluently, appropriately and effectively.
- Proven background in providing admin support to a Learning and Development function.
- Experienced in processing invoices for course payments or other financial transactions.
- Experienced working with Learning Management Systems.
Please click apply for further details and to make your application