QA Test Engineering Manager, Internal Services, Open to returners & flexible working

London, Cardiff, Milton Keynes
Competitive Salary
02 Oct 2019
02 Nov 2019
Contract Type

Your opportunity

Leader within the ITS Business Quality Assurance (QA) team responsible for our functional and non-functional test automation development and maintenance,
in line with our QA Automation Strategy. This role is required to work within project & product teams to deliver automated testing of APIs, repeatable processes, functionality and some back-end/infrastructure activities. This role will be responsible for ensuring alignment to the QA Automation Strategy led by our Test Architect. Our test automation work is varied spanning: desktop estate (Mac, Windows), off the shelf vs custom developed vs integrated apps.

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role

  • Developing functional and non-functional test automation frameworks
  • Bring quality in CI/CD pipelines for delivery
  • Able to assess and review unit tests

Test automation development 

  • Build and maintain QA scripts using automation tools and development languages (predominantly SWIFT, C#, Java, VB, Python)
  • Manage and deliver against the QA functional / non-functional Automation framework
  • Select and develop appropriate QA automation tools to support our environment
  • Management of our DevOps pipeline and supporting tests
  • Automated accessibility testing
  • Ensure proper traceability, version control and configuration management of all test objects developed using tools such as SonarQube, Git
  • Assess the feasibility and ROI for automated testing and communicate benefits and wins in business language
  • Report progress and provide any metrics or reports required to support the QA Manager & Leads
  • Accurately and comprehensively record defects discovered during execution of QA cases
  • Monitoring of QA activities across all projects to ensure successful improvements

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: London (Regions – Cardiff / Milton Keynes)

Work pattern: Permanent

Your professional experience

  • Experience as a QA Test lead in an automation / test development environment
  • Experience in working with teams in DevSecOps
  • In-depth knowledge of test toolsets and development languages including SWIFT, C#, Java, Visual Basic
  • Knowledge of HTML, CSS, XML, JavaScript and web services
  • ISEB Software Testing Practitioner / Advanced (or equivalent)
  • Understanding and experience in DevOps pipeline i.e. change, release & deployment processes
  • Strong knowledge & use of QA methodologies e.g. Agile, Waterfall, DevOps, BDD
  • Ability to communicate professionally, build good relationships & conduct effective technical discussions with clients, peers and senior staff
  • A thorough knowledge of the Windows and Mac estate, Office products and virtual machines
  • ISTQB technical test analyst qualified  / ISTQB Advance Test Manager

Nice to have:

  • Certified with ITIL Foundation level
  • Degree in Computer Science or equivalent
  • AWS/Azure certification
  • Experience in functional testing and creating test scenarios that map to business & technical requirements  

Your service line: Internal Services 

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Shared Services, National Quality & Risk Management, IT Services, and Property & Corporate Services, together we live, breathe and deliver the Deloitte experience. 

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. 

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people. 

What do we value?

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years. 

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction


Requisition code: 172575