LBG Returners - Product Manager - flexible hours and location, job-share applicants welcome

Cardiff, Stockport
£44,656 - £55,820 per annum
25 May 2022
26 Jun 2022

Job Description Summary

We are looking for a product manager, big on continuous improvement, motivated to deliver positive outcomes for our business and customers.

So if that sounds like you and you’ve taken a career break for at least 18 months then you’re eligible to apply for this Returners role.

Why the Lloyds Banking Group Returners Programme?

Unlike with some other Returner Programmes, this is the offer of a permanent role in a supportive working environment from day one. Since our award winning programme was launched eight years ago, we’ve hired more than 120 passionate professionals back into leadership roles.

We expect this role to work in a hybrid way, flexing between working from home and a local office. We recognise that in order to attract the best people we need to be flexible – that ‘normal’ office hours aren’t always doable! Whilst we can’t accommodate every flexible working request, we're happy to be asked.

We welcome our Returners into teams where we are committed to help building your workplace expertise. We’ll also provide a 16-week programme of additional wrap-around support crafted to restore skills and help you step back into your career. Just search ‘Lloyds Banking Group Returners Programme’ to find out more

Purpose of the role:

Motor Finance and Leasing products continue to grow in popularity as customers look to transition to a greener more sustainable future. This growth presents a really exciting opportunity for a versatile and self-motivated Product Manager to join our team and play a key role in helping deliver our new strategy, making a real difference to new and existing customers.

Our purpose is to ensure our existing products meet today’s and future customer needs as well as creating innovative, new services to further strengthen our proposition.

This would be an excellent role for someone curious about the lives and experiences of customers, who has a real passion for automotive, with the desire to improve our Motor Finance and Leasing proposition.

So what does that involve?

  • You’ll produce relevant analysis to decide and recommend what is right for customers and the business
  • You’ll manage the customer experience, income, costs, risks, and investment priorities for relevant products and services
  • You’ll focus on maintaining and supporting conduct and operational risks
  • You’ll ensure decisions go through the required governance to deliver excellent customer outcomes
  • You’ll be self-motivated to inspire change and deliver positive outcomes for the business and customers

We’d love to see a number of the below aspects in your background:

  • Experience supporting the full life cycle of product proposition development from initial insight through to product launch
  • Commercial focus with experience of financial analysis
  • Comfortable articulating strategy, both verbally and through succinct and informative papers
  • A knowledge of our product offering as well as the wider market, demonstrating clear understanding of customer, market, conduct, regulatory and competitor trends would be beneficial

So what do we want to see in your style?

You’re endlessly curious and innovative with a passion for creating amazing customer experiences

You thoroughly enjoy investigating a tricky and complex problem, and working through ambiguity.

You build relationships with ease, forming positive and influential partnerships

And you'll have a gift for clear communication to explain findings, getting the balance right between providing detail and keeping it simple.

What we'll give you in return:

This role is permanent with a regular salary and access to wide range of flexible benefits including private medical care and holiday buying.

We'll help you get up to speed quickly and provide you with challenges that make a difference to real lives; a positive opportunity to work alongside committed people who care about our customers.

We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.

So if you're ready to dust off those hard-won skills then apply today and see where the programme will take you...we'd love to hear from you.